Manual Sync

After creating a Sync, a Fonteva event can be manually re-synced with the connected webinar platform to:

• Import attendance information into Fonteva after an event has taken place.

• Ensure attendee records are up-to-date in both platforms.

1. In Fonteva, open the event to be synced.

   1. Go to App Picker > Webinar Sync, then select the Events object.

   2. Alternately, the Events object can be accessed from the Events app.

2. Select the Events item, then select the appropriate Event Name. The event record opens.

   

    

3. At the top right, select Webinar Sync. The Sync Details modal opens.

4. Select Sync Now.