Related Documentation: To change the Webinar Sync Connection associated with a Fonteva event, disconnect the Sync using the following steps and then Create a Sync.

To remove the Sync connection between a Fonteva event and your webinar platform:

  1. In Fonteva, open the event to be synced.

    1. Go to App Picker > Webinar Sync, then select the Events object.

    2. Alternately, the Events object can be accessed from the Events app.

  2. Select the Events item, then select the appropriate Event Name. The event record opens.


  3. At the top right, select Webinar Sync. The Sync Details modal opens.

  4. Select Disconnect.

  5. When prompted to confirm, select OK. The webinar platform event is disconnected from the Fonteva event.