A charge record is created each time Fonteva Payments accepts, returns, or transfers a customer payment.

Charge Record Types

TYPE

DESCRIPTION

CREATED WHEN…

Charge (Payment)

This charge type represents a request for funds sent to the customer’s bank.

Fonteva Payments accepts a payment from your customer. For example, in exchange for an item the customer purchased in your Store.

Refund

This charge type represents a request for funds sent to the merchant’s bank.

Fonteva Payments returns a payment to your customer. For example, in exchange for a purchased item the customer returned.

Transfer

This charge type represents funds debited from or credited to your Fonteva Payments connected account in response to a dispute.

Fonteva Payments debits or credits disputed funds. For example, a debit is applied to your connected account for a dispute fee.

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