The Charges object lists all charges made on your Fonteva Payments account. There are three types of charge records:

  • Each Charge record represents a request for funds that has been sent to your customer’s bank.

  • Each Refund Charge record represents a request for funds sent to your merchant bank, typically in exchange for a return.

  • Each Transfer Charge record represents funds transferred between your connected account and Fonteva Payments.

Use the Charges object to easily track epayments, refunds, disputes, add other records directly related to a charge.

The Charges Object

Column

Description

Charge Name

The unique id and link to the charge record.

Dispute

The unique id and link to related Dispute records.

Type

The type of record indicated in the row (charge, refund, or transfer).

Amount

The amount intended to be collected, refunded, or transferred.

Fee

The amount intended to be collected in payment processing fees from the merchant.

Net

The amount intended to be debited or credited to your connected account Pending Balance.

Payout

The unique id and link to the Payout record on which the selected charge appears.

Parent Charge

The unique id and link to the charge record from which a refund or dispute originated.

ePayment

The unique id and link to the Fonteva ePayment record related to the charge.

Created Date

The date the charge was created.

Stripe Connected Account

System identification information for the Stripe account associated with your Fonteva Payments connected account.

The Charge Record

The Details tab displays financial information about the charge.

Field

Description

1. Header

The record header summarizes the charge amount, date, and type (Charge or Refund). It also includes direct links to the related ePayment and Payout records. Hover over the links to view a snapshot of these related records.

2. Charge Name

The unique name for the Charge record.

3. ePayment

The unique name for the related ePayment record.

4. Type

Indicates whether the Charge record represents a payment (charge), refund, or transfer.

5. Payout

The unique id for the Payout record that includes this charge. Hover over the link to view a snapshot of the related payout.

6. Created Date

Date and time the charge was created

7. Amount

The amount intended to be collected from the customer.

8. Payment Exchange Rate

The international exchange rate for the currency used at the time of purchase.

9. Fee

The Application Fee intended to be charged to your account.

10. Currency

The currency used to make the purchase.

11. Net

The net amount (Amount - Fee) intended to be paid out to your account.

12. Currency Amount

The currency amount as related to the exchange rate.

13. Billing Amount Variable

Portion of the Application Fee calculated based on the percentage of the payment total. This amount will vary for each payment processed.

14. Billing Method

Application Fee is the only method used for Fonteva Payments.

15. Billing Amount Flat

Portion of the Application Fee assessed as a flat fee. This amount will be the same for each payment processed.

16. Refund Reason

The reason for the refund as noted by the customer or auto-generated (if left blank).

17. Parent Charge

The unique name for the original charge for which the refund was created. Hover over the link to view a snapshot.

18. Refund Description

The description of the refund as noted by the customer.

19. Metadata

System identification information.

The Related tab lists associated transaction records. Use this tab to easily access all transaction records related to the selected charge.

Related Documentation

  • Disputes Object. Review Dispute records, with easy access to the related Charge records.

  • Payouts Object. Review Payout records, with system id and deposit amounts.

  • Reports Object. Review transactions using custom and pre-configured reports .

  • Dashboards Object. Create custom dashboards to review key metrics.

  • Fonteva Payments App. An overview of our transactions portal where you can easily track all aspects of your organization’s sales.