Determine which version your org is currently using by visiting the Product Updates page in Spark Admin and follow directions to update with the corresponding steps below:

Currently on 2018-R1, 2018-R2:

If you are on 2018-R1 or 2018-R2, please navigate to Spark Admin > Marketplace. Select Upgrade to Fonteva 20Spring.1. This will automatically update your organization to the Fonteva 20Spring.1 release. When you have updated to 20Spring.1, follow up with the directions below on updating to 21Winter from 20Spring.1.

Currently on 2019-R1, Patch Version Prior to 1.0.23:

If you are currently on 2019-R1 and are using a patch version prior to 19-R1 1.0.23, you will need to update to the latest patch version before you are able to update to Fonteva 20Spring. This is due to the removal of the Payment Method Master-Child relationship in 20Spring. In order to handle this change, an update is made in Framework in v1.0.23, hence the need to install this version. Please navigate to Spark Admin > Product Updates and choose Upgrade to 2019 1.0.36.

When your update to 19-R1 1.0.36 is complete, please follow up with the directions for updating to Fonteva 20Spring below:

Currently On 2019-R1 Post 1.0.23:

If you are currently using 2019-R1 1.0.23 or later, please navigate to Spark Admin > Product Updates and choose Upgrade to Fonteva 20Spring.0.0. This will automatically update your organization to the Fonteva 20Spring release.

Currently On 20Spring:

If you are currently using 20Spring, please navigate to Spark Admin > Product Updates and choose Upgrade to Fonteva 20Spring.1. This will automatically update your organization to the Fonteva 20Spring.1 release.

Currently On 20Spring.1:

If you have just updated to 20Spring.1, you need to configure Sharing Sets for your org and complete the 21Winter Pre-Update Guide. If these prerequisites are not met, your org might not function properly. Please do not update to 21Winter until you have completed the prerequisites listed here for 21Winter.

If you are currently using 20Spring.1 or a later version, have configured Sharing Sets, and have completed the 21Winter Pre-Update Guide, you are ready to update to 21Winter. Please navigate to Spark Admin > Product Updates and choose Upgrade to Fonteva 21Winter. This will automatically update your organization to the Fonteva 21Winter release.

After upgrading the Fonteva Platform to Fonteva 21Winter, you can also update any lab packages to the corresponding version.

Next Steps:

When your org has completed updating to 21Winter, please proceed to the next step to finish updating the deprecated Event Master-Detail relationship field to the new Event lookup field in the Fonteva Reports managed package.

If you have confirmed your org does not use reports from the Fonteva Reports managed package and you have completed the 21Winter Pre-Update Guide, you may skip ahead to Delete Deprecated Field From Attendee Object.