The Package Items feature creates an opportunity for an up-sell during Event Registration as Recommended Items. Staff users can attach required or optional items to Ticket Types and Sessions through the Event Builder. Required items will be automatically added to a registrant’s order, and Package Items marked optional will prompt registrants to purchase.

Create Package Item

  1. For a Ticket Type in the Tickets tab or a Session in the Agenda tab, click Manage Package Item from the drop down menu. A Manage Package Items window will open for the session.

         

  2. Click + New Package Item to create a new package item. The New Package Item creation window will open.



  3. Select Single Item or Group of Items from the Single Item  or Group of Items? field.



  1. When Group of Items is selected, the Minimum Quantity Box will disappear, and the Always include this item as part of the package checkbox will become Customer must purchase at least one item in group.



  • Click the Select Item field and select an item from the picklist.



  1. Enter the name of an item you wish to add, and relevant results will generate. Select the item you wish to add.

  • If applicable, check the Always include this item as part of the package checkbox if Single Item is selected, or Customer must purchase at least one item in group if Group of Items is selected.

     

  • Enter text in the Display Label field.



  • Enter the maximum quantity of the item users can purchase in the Maximum Quantity field.



  • If Single Item is selected, [Enter] the minimum quantity of the item users can purchase in the Minimum Quantity field.



  • Enter any instructions in the Display Instructions field.



  • Click Save to return to the Manage Package Items window. The item you just added will display in the Package Items table.



  • Click X to close the Manage Package Items window.

Edit and Delete Package Items

  1. Click Manage Package Item from the drop down menu for a Session or Ticket Type. The Manage Package Items window will open for the session.

         

  2. Click the pencil icon to edit the package item of your choice. The Edit Package window will open.



  3. Enter your edits in the available fields.



  4. Click Save to apply your edits. You will return to the Manage Package Items window.

  5. To delete a Package Item, click the trashcan icon for the package item on your choice. A confirmation window will appear.



  6. Click Delete in the Delete Package Item confirmation window. The package item will be deleted and will be removed from the Package Items table.



  7. Click X to close the Manage Package Item window.